12TOU

NCEA Level 2 Tourism

Course Description

Teacher in Charge: Ms D. Lee.

“We have an opportunity to listen to communities and design the future of tourism in New Zealand so that it benefits our people and our home.” 

Stephen England-Hall,  Former Chief Executive, Tourism New Zealand.


Re-imagine how Tourism will operate in the post-Covid world and be an integral part of reconnecting people again in the future!  New Zealand will be an exemplar on rebuilding its tourism industry! The tourism industry is adapting to meet travellers’ evolving needs. It is focusing on sustainability, unique experiences, and leveraging digital technologies to ensure a memorable visitor experience. Future tourism careers will play a pivotal role in the "bounce back" of tourism in New Zealand and beyond.


Both domestically and internationally, the tourism industry is increasingly demanding confident, skilled people with a passion for providing great services and experiences to visitors from all over the world. The qualifications gained from this course provides students with specialist understanding of this diverse and exciting sector.


Throughout the year students will be exposed to a range of career pathways in the Tourism and Travel industry. This includes meeting a number of guest speakers who currently work in the industry. There are also further opportunities for students to experience 'taster days' from some of the local Tourism and Travel providers such as The New Zealand School of Tourism (NZST), the International College of Tourism (ITC) and Ara. Examples of short courses include:

  • Walt Disney World Florida taster. (NZST)
  • Hotel Management taster. (NZST)
  • Adventure short course (Adrenaline Forest). (ITC)
  • Flight Attending short course. (ITC)
  • Tourism sales short course (International Antarctic Centre). (ITC)
  • Communication and Customer Service short course. (ITC)
  • Aviation short course (ITC)
  • Employment Skills short course (ITC)

Students gain an insight into work roles in five main sectors - Transportation, Accommodation, Sales, Attractions/Activities and Visitor Services. They develop knowledge of domestic and international tourist destinations, attractions/activities, major host countries/cities and generating tourist market/regions and tourism sustainability. Students learn about the business of tourism, how it works and why it is such a successful global industry. Other skills attained include; good communication, statistical analysis, making calculations, recognising people's needs, developing digital literacy, research skills, experience teamwork and develop leadership skills.

This course provides students with the basic introductory skills and knowledge required for entry to Level 3 - 4 studies at a range of tertiary providers. Alternatively, specialist industry knowledge attained also provides a solid foundation for University level study in this field.


The World is waiting. Make your career, travel!!


Recommended Prior Learning

Nil - an interest in the travel and tourism industry would be helpful.

Contributions and Equipment/Stationery

In 2025 learning resources will cost approximately $60. In addition, there will be a cost of approximately $60 for a day visit to Hanmer Springs. There may also be further costs for additional local field trips and/or career 'taster' experiences.

Pathway

Career Pathways

Credit Information

You will be assessed in this course through all or a selection of the standards listed below.

Total Credits Available: 17
Internal Assessed Credits: 17
External Assessed Credits: 0
Assessment
Description
Level
Internal or
External
Credits
L1 Literacy Credits
UE Literacy Credits
Numeracy Credits
U.S. 24724 v3
NZQA Info

Demonstrate knowledge of the history of tourism


Level: 2
Internal or External: Internal
Credits: 4
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
U.S. 24727 v3
NZQA Info

Describe and compare impacts of tourism on the environment


Level: 2
Internal or External: Internal
Credits: 3
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
U.S. 24728 v3
NZQA Info

Demonstrate knowledge of work roles in tourism


Level: 2
Internal or External: Internal
Credits: 3
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
U.S. 24731 v5
NZQA Info

Demonstrate knowledge of destination Aotearoa New Zealand


Level: 2
Internal or External: Internal
Credits: 4
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
U.S. 24732 v3
NZQA Info

Demonstrate knowledge of tourist characteristics and needs


Level: 2
Internal or External: Internal
Credits: 3
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
Credit Summary
Total Credits: 17
Total Level 1 Literacy Credits: 0
Total University Entrance Literacy Credits: 0
Total Numeracy Credits: 0